All items will be shipped in 3-7 business days after ordering unless otherwise stated. Buyers are responsible for shipping costs as well as customs and import taxes that may apply.  Please read further to learn about the policy for handmade custom orders.


We gladly accept returns, exchanges, and cancellations

Just contact Fall But Once within: 7 days of delivery

Ship items back within: 14 days of delivery

Request a cancellation within: 12 hours of purchase

The following items cannot be returned or exchanged

  • Custom or personalized orders

  • Perishable products (like food or flowers)

  • Digital Downloads

  • Intimate Items (for health/hygiene reasons)

  • Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please reach out via email at


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© Fall But Once by Ashley LaPoint

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